support@topdealsworld.store
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Thank you for shopping at TopDealsWorld.store. We want you to have a smooth and satisfactory shopping experience. Please read our Refund and Returns Policy carefully before making a purchase.
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🔁 Returns Eligibility
We accept return or replacement requests under the following conditions:
• The product is damaged, defective, or incorrect upon delivery
• You contact us within 48 hours of receiving the order
• The item is unused, in original packaging, and in resalable condition
• You provide clear photo/video evidence of the issue
Note: We do not accept returns for:
• Products damaged after delivery due to misuse
• Items ordered by mistake or change of mind
• Clearance or final-sale items
• Personal, health, or hygiene-related products
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💸 Refund Options
Once your return is approved and verified:
• You can choose a full refund, product replacement, or store credit
• Refunds are processed within 5–7 business days after product inspection
• Refunds will be issued to your original payment method
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📦 Return Process
1. Email us at support@topdealsworld.store within 48 hours of delivery
2. Include your order number, issue details, and photo/video proof
3. Once approved, you’ll receive return instructions and (if eligible) a pickup will be scheduled
4. Pack the product securely in original condition
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🚚 Return Shipping Charges
• We cover return shipping costs if the item is damaged, defective, or incorrect
• If the return is due to other reasons (e.g., customer error), the return shipping cost will be the buyer’s responsibility
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❌ Cancellations
• Orders can be cancelled within 12 hours of placement
• After 12 hours or once shipped, the order cannot be cancelled
• To cancel, email us promptly at support@topdealsworld.store
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🚫 Undelivered Orders
If your order is not delivered within the estimated time frame (usually 10–45 business days), please contact us. We will:
• Investigate with the shipping partner
• Offer a full refund or resend the product if confirmed lost
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📩 Need Help?
If you have questions about your order, returns, or refunds, please reach out:
📧 Email: support@topdealsworld.store
🌐 Website: https://topdealsworld.store